Command Center
Live · Monday.com
2026 Referrals In
YTD total inbound
Admissions
Confirmed admits
Conv. Rate
Refs → Admissions
Active Partners
23
W/ activity 2026
At-Risk Relations
We owe >5 referrals
Untapped Capacity
~37%
vs industry 20% floor
Monthly Momentum — Referrals In vs Admissions
Referrals In
Admissions
Conv %
This Week's BD Priorities
DEBT — URGENT
Sunrise Detox: owe +14 referrals. Last in: Apr 3.
OPPORTUNITY
GRC has 40% conv rate — highest of any partner. Prioritize their referrals.
WATCH
Summit Wellness: -2 balance (they've sent more). No reciprocation yet.
Top Partners — Referrals Sent To Us
Insurance Mix — Referrals In 2026
Conversion Rate Leaders
Business Signals — Real-Time Insights
↺ Refresh signals
Debt Recovery — Partners We Must Reciprocate
Partner They Sent Us We Sent Them Balance (We Owe) Last They Sent Recovery Action
Relationship Heat — 30-Day Activity
Partner Health Score Tier Sent Us We Sent Conv Rate Balance Velocity 30d Trend Last Activity
Target Development List
2026 YTD Referral Funnel
Monthly Conv Rate Trend
Conversion by Partner
Conversion by Insurance
Payer Mix — Referrals In 2026
Payer Concentration Risk
⚠ CONCENTRATION RISK
Top 3 payers (Ambetter 24.6%, BCBS 19.3%, Oscar 17.5%) = 61.4% of all referrals. Over-reliance on Ambetter creates vulnerability if plan changes occur.
✓ STRENGTH
GRC pipeline (INN Ambetter, OON others) is diversified across payers. Their 40% conv rate protects against single-payer downturns.
↗ GROWTH OPPORTUNITY
UHC only 6.9% of mix. Recovery Village (INN UHC) and NABH (INN BCBS/Aetna/UHC) are under-developed channels.
Referral Sources by Insurance Type
REVENUE LEAKAGE ANALYSIS
This tracks referral reciprocity debt — partners who have sent you clients but haven't received equivalent referrals back. Each unreturned referral is a relationship at risk and potential revenue leaking to competitors who maintain better reciprocity.
Referral Debt Ranking — Facilities We Owe
We're Owed — Facilities That Haven't Reciprocated
Net Referral Position
Step 1 — Client Profile
Smart Referral Decision Engine
Live relationship scores + conversion history + AI analysis. Tells you not just who to send to — but why, and what the relationship stakes are.
Fetching Monday.com pipeline
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Scoring relationships
AI analysis
Ready to analyze
Select LOC, insurance, and network status above
Facility Intelligence
Facility Spotlight
Full relationship analysis for any partner — history, conversion data, relationship risk, and AI-powered action recommendation.
FacilityLocationLevels of Care Insurance AcceptedNotes
Data Context Active
Full BD intelligence loaded
2026 YTD
Referrals In832
Admissions112
Conv Rate13.5%
Partners23
Facilities We Owe
Monday.com
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Ask the AI
Highest-value partner ranking with reasoning
Referral debt risk analysis
How to double our conversion rate
Payer optimization strategy
March vs April performance analysis
Full Q2 BD playbook
One-sided relationship audit
GRC relationship value analysis
BD Intelligence
Ask anything about Valor's business development data. I have full context on your partner relationships, conversion rates, insurance mix, referral debts, monthly trends, and strategic opportunities. No generic answers — everything is grounded in your actual data.
⊕ What should I prioritize this week?
◈ Highest conversion rate partners?
≡ BCBS SUD Residential options?
⬡ Full BD competitive briefing?
Full context: Monday.com pipeline · OWE/OWED · Insurance guide · Network DB · Monthly trends